COVID-19 and ERP: Digitalisation and the Post-Pandemic World
29 April, 2021 by
For many businesses, COVID-19 has enabled the restructuring of business operations, expediting the shift towards a digital paradigm in order to continue their business ventures. This exposure has brought a new level of understanding for various businesses: the power of digitalisation is not to be underestimated. More importantly, the technological landscape is now fertile ground for the implementation of advanced – and even novel – Enterprise Resource Planning (ERP) systems.
Working from home is no longer an anomaly. Employees must adapt to work remotely – with companies providing the right and sophisticated digital tools. With fewer employees, automation becomes vital in minimising losses and keeping the system going.
The surge in online shopping allows businesses to tap on digitalisation and data analytics to understand these new buying habits. When it comes to providing a better customer experience, ERP enables better insights to customer behaviour, adapting and accommodating their buying needs. This is especially so for the development of greater delivery services to send products, and likewise, attend to any returns efficiently and effectively.
ODES 29 April, 2021